We
are proven retail and
customer experience experts that assist companies to increase sales and
profits. Our clients include national and regional specialty
chains, independent retailers, and other customer-focused companies. Our collaborative approach with our
client's key personnel ensures the client achieves their business goals with a
long-term sustainable solution.
Experienced Retailers
Our
president and managing partner Doug Fleener has been leading retail
organizations for over 25 years. He was most recently the director of retail for
Bose Corporation and has also owned his own retail stores. He is a frequent
speaker around the world on retail issues and
the customer experience.
Recognized Expertise
Fleener
is the author of the book The Profitable Retailer: 56 surprisingly
simple and effective lessons to boost your sales and profits. His insights has been
covered in leading business media including The New York Times,
Entrepreneur, Inc., and Shopping Centers Today. Along with
partner Matt Norcia they write the widely-read retail blog
Retail Contrarian.
Real-World Solutions
Dynamic
Experiences Group offers a host of innovative consultative and training solutions grounded in the
customer experience
to match any retailer's and customer-focused company's needs.
From custom designed sales and customer experience
consulting, to our effective retail sales
and management
training programs, our systematic
approach is grounded in practical experience and
real-world application.
Contact Us
Working together we will help you achieve higher sales, greater customer
advocacy, and a more profitable store.
Contactus to schedule a no-obligation call to discuss
investing in your store's future.
Our
president and managing partner Doug Fleener has been leading retail
organizations for over 25 years. He was most recently the director of retail for
Bose Corporation and has also owned his own retail stores. He is a frequent
Dynamic
Experiences Group offers a host of innovative 