Dynamic Experiences Group, LLC is a proven retail and customer experience consulting firm that works with progressive specialty retailers and other customer-focused companies.

Our typical client results include:

• Increased sales and profits

• A differentiated and more productive customer experience

• A more effective customer-focused staff

• More loyal customers and higher average transactions

• Increased customer advocacy that results in new customers

• More effective managers and leaders at all levels of the organization 

About Doug Fleener

As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes. Doug is a consultant, keynote speaker, and a recognized expert worldwide. He has been quoted in Entrepreneur magazine, The New York Times, Shopping Centers Today and has been on MSNBC multiple times. Doug is the author of The Profitable Retailer: 56 surprisingly simple and effective lessons to boost your sales and profits.

What our clients say about us:

Your wisdom on leading and managing store teams was exactly what our managers and retailers needed." - Laura Young (Brighton)

"I have never met a person like you who not only understands what separates good organizations from great ones, but who is so willing to so share so openly." Jim Williams (The Duck Store)

"Our sales are up 50% this year and you have been a big part of that." Jennifer Rust (Independent retailer)

Media Request

The Customer-Centric Company 9/1/10

An Extraordinary First Impression 8/25/10

Simplifying the Candidate Hiring Process 8/18/10

Using Your Pedestal 8/11/10

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